1. Company information
Coldirect – Tecnologia & Marketing is registered in Brazil under CNPJ 69.447.541/0001-69, with its address at R. Dr. Galeão Carvalhal, 10, Gonzaga, Santos – SP, 11055-200, Brazil. Contact: support@coldirect.online or +55 (13) 99721-5166.
2. Products and services
Coldirect offers digital informational or educational products, software as a service (SaaS), and technology services for businesses. The specific scope, features, deliverables, access method, price, currency, billing frequency, and any applicable deadlines will be presented on the relevant offer, proposal, plan, or checkout page before purchase.
3. Orders, payment, and access
An order is submitted when you complete the applicable purchase or accept a proposal. You are responsible for providing accurate information and keeping account credentials secure. Access or service delivery will follow the instructions and timing shown for the offer you purchased. Payment processing may be handled by a third-party provider under its own terms.
For subscriptions, the checkout or plan page will state the price, billing interval, renewal terms, trial terms (if any), and how to cancel before you subscribe. A subscription may renew for the stated period until canceled. Cancellation prevents future renewals according to the plan terms; it does not remove rights provided by applicable law.
4. Acceptable use
You may use our website and services only for lawful purposes and in accordance with the terms that apply to the relevant service. You must not attempt to disrupt, gain unauthorized access to, reverse engineer, or misuse a service, except where a restriction is prohibited by applicable law. You must not use our services to infringe another person’s rights or distribute unlawful content.
5. Intellectual property
Unless expressly stated otherwise, Coldirect or its licensors retain rights in the website, software, content, branding, and materials we provide. A purchase grants only the access or license expressly described in the applicable offer or agreement. You may not reproduce, resell, or distribute materials beyond the scope of that permission.
6. Third-party services
Products or services may rely on third-party platforms, links, or infrastructure. Those third parties may have separate terms and privacy notices. Coldirect is not responsible for independent third-party services, except to the extent responsibility cannot be excluded under applicable law.
7. Availability and changes
We may update or improve our website and services. If a change materially affects a paid service, we will handle it in accordance with the applicable offer, agreement, and law. We may restrict access where reasonably necessary to address security, unlawful use, or a material breach, while respecting applicable consumer rights.
8. Consumer rights and liability
Nothing in these Terms limits any mandatory consumer protection or other right that cannot lawfully be limited or waived. To the extent permitted by law, Coldirect is not liable for indirect losses arising from use of the website or service; this does not limit liability for matters that cannot be excluded under applicable law.
9. Governing law
These Terms are governed by the laws of Brazil, without removing any mandatory protections or forum rights available to consumers under applicable law.
10. Changes and contact
We may revise these Terms by publishing an updated version here. Questions about these Terms can be sent to support@coldirect.online. See our Refund Policy for cancellation and refund requests.